Refunds

Change your mind in the first 7 days and you get all of your money back.

After that, you can still cancel at any time. A monthly plan runs to the end of the month you paid for. A yearly plan is refunded for the full months you have not used, less the yearly discount.

If we charged you by mistake, we refund it in 5–7 working days.

This policy covers paid subscriptions to software sold by PAR2LABS PRIVATE LIMITED ("PAR2 LABS", "we", "us"), a company registered in India. Today that means Social-Ops, at par2labs.com/products/social-ops.

It also applies to every other PAR2 LABS subscription product, unless that product's own page says otherwise. Where it does, the product page governs for that product.

Client engagements are not covered here. Their payment and cancellation terms are in the document signed for that engagement.

If you cancel within 7 days of your first payment, we refund the full amount. This applies to monthly and yearly plans alike.

It covers your first payment for a plan. Renewals follow the rules below.

Once the refund is issued, the subscription ends.

Cancel at any time. Nothing more is charged after you cancel.

There is no refund for the month you are in. You keep full access until the end of the month you have paid for, and the plan stops there.

Cancel at any time. We refund the full months you have not used, less the yearly discount.

A yearly plan costs less than twelve monthly payments. So when you leave early, the months you have used are recalculated at the monthly price, and we refund the rest of what you paid. A month that has started counts as used. If the months used, at the monthly price, come to more than you paid, there is nothing left to refund.

An example. Social-Ops Pro costs ₹10,000 a month, or ₹96,000 a year. You pay for a year and cancel part-way through the fourth month. Four months at the monthly price is ₹40,000, so the refund is ₹96,000 less ₹40,000: ₹56,000.

Your access ends when the refund is issued.

Extra accounts, extra websites or apps, and extra seats follow the same rules as the plan they are billed with. The 7-day guarantee, the monthly rule and the yearly rule all apply to them in the same way.

If you were charged twice, or charged when the service failed, tell us. We refund a mistaken charge in full, in 5–7 working days.

Payments are processed by Razorpay. Refunds go back to the original payment method, through Razorpay — the same card, UPI account, bank account or wallet you paid with.

Once we have issued a refund, your bank or card issuer may take a few more days to show it.

In the app: open Settings, then Billing, and cancel your subscription.

By email: write to contact@par2labs.com from the email address on your account, and tell us which workspace to cancel.

Any refund due under this policy is worked out from the date you cancel.

The free plan costs nothing, so there is nothing to refund. You can stop using it at any time.

We may update this policy. The date at the top changes when we do, and a payment is covered by the version published on the day it was made.